Overwhelmed by day-to-day office operations? Let us take care of the details while you grow your business. We manage everything from emails to digital organization, acting as your behind-the-scenes partner to save you time and boost productivity—without needing full-time help. Here’s how we can ease your workload:

Communication

• Email Management: Check email at the start and end of each workday, and periodically throughout the day. Respond to emails within 24 hours or escalate as necessary

• Customer Service: Provide customer support to build customer satisfaction and relationships.

• Meetings Management: Attend virtual meetings as required, take notes, and follow up on action items.

Accounts Payable/Receivable Support

• Invoice Processing: Prepare, issue, and track invoices. Follow up on outstanding payments and update records accordingly.

• Payment Tracking: Record incoming and outgoing payments accurately, ensuring timely processing.

• Financial Reconciliation: Assist with monthly reconciliations and report discrepancies.

Scheduling:

• Calendar Management: Maintain an updated calendar. Schedule meetings, insuring to consider time zones. Send calendar invites and reminders 24 hours before meetings.

Document Management

• File Organization: Use standardized naming conventions for files (e.g., YYYY-MM-DD_Title). Store documents in designated folders on shared drives (e.g., Google Drive, Dropbox).

• Version Control: Maintain a version history for important documents.

Data Entry and Management

• Data Input: Accurately input data into spreadsheets or databases as required.

• Data Integrity Management: Review data entries for accuracy and completeness before final submission.

Research

• Task Execution: Conduct research on specified topics and compile findings in a clear and concise format.

• Reporting: Provide summaries and reports as requested.

Task Management

• To-Do Lists: Maintain a daily to-do list and prioritize tasks based on urgency and importance.

• Task Tracking: Utilize project management tools (e.g., Trello, Asana) to track progress on ongoing tasks.

Reporting and Feedback

• Weekly Check-ins: Schedule weekly meetings with the client to discuss progress and any challenges..
  
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Let us take the hassle out of managing your social media presence. From crafting eye-catching graphics to managing engagement, we make sure your brand shines online, while you focus on what you do best. Here’s a look at the services we can provide.

• Content Design: Creating relevant, visually appealing graphics and copy that match your company’s voice, delivered ahead of planned posting

• Social Media Management: Includes platform setup with branded header graphics, strategically planned scheduling calendar, pre-published content, and regular engagement.

• Strategy Development: Crafting a social media plan tailored to your business goals, ensuring consistent, high-quality content.
  
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Let us help bring your brand to life with a cohesive identity and beautiful visual assets. We start by brainstorming with you to create designs that make your business stand out. Here’s how we can support your branding and creative needs:

Branding:

• Brainstorming sessions to establish your company’s voice, messaging, and visual identity.

• Guidance on logo design, brand color selection, and marketing collateral creation.

• Several rounds of robust revisions to refine your brand's look and feel.

• Final brand presentation and style guide to ensure consistency across all touchpoints.

• Creative Design:

  • Custom-designed web graphics, social media content, and print collateral, such as business cards, trade show materials, rack cards, and brochures.

    • Deliverables provided in digital format or assistance with arranging printing and delivery (client covers printing and delivery costs).

These services ensure that your brand is visually consistent and impactful, setting the stage for long-term success.

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What is a VIP Day?
A VIP Day is a day-long, intensive service session that delivers results fast. You’ll receive our undivided attention and support to tackle a specific goal or overcome a particular challenge, with deliverables delivered the same day.

What a VIP Day Can Accomplish:

• Email Clean-up and Organization: Streamline your inbox and bring order to your communications.

• Digital File Organization: Organize your Google Drive, OneDrive, Dropbox, and other digital storage spaces.

• Social Media Content Design and Planning: Create visually appealing content and plan a strategy that aligns with your brand.

• Branding Design: Develop or refine your brand’s visual identity, from logos to style guides.

Need Something Else?
We’d love to discuss how we can assist with managing almost any project that needs quick and focused attention.

This is for:
Individuals looking to complete a project or two in just one to three days, with a fast turnaround on deliverables. It’s also perfect for those new to working with a VA and wanting to try out our services before committing to an ongoing package.

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